I’m a small brick-and-mortar business. How can I get more and better reviews on third-party sites?

This guide is intended for restaurants, retailers, and similar storefront businesses. It offers some step-by-step instructions for getting your landing page and review campaign up and running. 1) Find your major review site listings across the web. Once you’ve created your account and logged into your dashboard, automatically search and load in links for your business’ existing […]

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I want to collect detailed customer feedback.

Requires: a customer survey hosted on a third-party site or an existing HTML-based survey form Use a direct link layout Use the ‘custom link’ button to connect to an outside survey form If you still want to ask happy customers for reviews, use a segmenting layout and add a custom contact form for unhappy customers […]

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I want to collect testimonials for my website.

Review monitoring is strongly recommended for testimonial collection. Use the ‘Review First’ layout Add old testimonials manually Use Kiosk Mode at point of sale Add the review stream to your website Continue collecting testimonials with email drip campaigns and a link in your email signature If your campaign goal is to collect testimonials for your […]

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How do I get the most out of my landing page?

Have specific campaign goals, e.g. “get more positive reviews on Google+” Use our suite of tools to bring traffic to your landing page Use review monitoring to facilitate a proactive approach to your customer relationships Our software aims to systematize and automate the review marketing and management process as much as possible — within the […]

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How do I auto-share my reviews to social media?

Note: This feature requires review monitoring Send out reviews on demand or automatically to Facebook and Twitter Include review as an image, text, or both Our social sharing feature allows you to publish your latest and greatest reviews to your Facebook or Twitter pages automatically. Link your accounts First, make sure that you are logged into […]

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How to manually add a review site link

Use this option to add links to most smaller, industry-specific review sites (see which sites we currently support here). For more information, see How do I manually add a review site link to my landing page?

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How to automatically add review site links to your landing page

Loading in your business’ review site links is the first step to setting up your review funnel landing page. Our system can automatically find and load in your listings from the following major review sites: Yelp Google Plus Facebook Yellow Pages Foursquare Citysearch For more information, see “How do I use the automatic ‘Connect a […]

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