Note: For reviews, this feature requires review monitoring. For contact form submissions, it does not. We provide a simple and flexible flagging system to allow you to identify and track reviews that require action or a response from you. To access the flagging system for reviews, navigate to Dashboard > Reviews > All Reviews. Contact […]
If you’ve used the Review First layout or the Review Now button to collect reviews directly via your landing page (without first directing visitors to a third-party review site), you can export reviews collected to a .CSV spreadsheet. Note: reviews collected directly via our platform belong to you. This functionality is not available for third-party reviews. […]
Facebook reviews not showing up? Be sure that you don’t have any privacy restrictions on your Facebook page, such as country or age restrictions. Our system can’t monitor the page if it can’t see it! An easy way to test and see if privacy restrictions are the root of your issue is to open the Facebook page […]
Create a reviews .CSV according to our formatting guidelines Upload your .CSV to add multiple reviews at once to your review stream Once you’ve created a .CSV of your old testimonials or feedback, you are ready to upload it into to your Reviews panel, where they will then be added to your review stream. To upload your […]
Bulk add old reviews or testimonials to your review stream by creating a CSV for upload Note: You can also add in testimonials one-by-one. You can upload multiple old testimonials at once for inclusion in your review stream. This is a good option if you have a collection of old written or recorded reviews from […]
See also: How do I manually load in an existing review? and How do I create a CSV for bulk adding old reviews to my review stream?
We refresh the review stream cache approximately every hour. If you have: Toggled a review shown/hidden Edited a review snippet Changed your review stream rating or site exclusion settings please allow up to two hours for these changes to reflect in any live instances of your review stream.
Edit the snippet that appears in your review stream and its associated assets To respect principles of good “Internet citizenship,” the Review Stream uses a 200-character snippet of each review to showcase by default, not the entire review. You can edit the snippet for any review to highlight your favorite part, correct typos. etc. To […]
WeddingWire is one of a handful of review sites that requires a separate monitoring URL.
Just as you can add an unlimited number of review site links to your landing page, you can monitor an unlimited number of review site listings with review monitoring. You can also choose to show or hide any monitored link on your review funnel landing page (toggle this off by graying out the ‘check mark’ […]