See also: VIDEO – How to manually add reviews to your review stream Load in old website testimonials, hard copy reviews, etc. on the Reviews page Click Add a Review Manually to get started Must have Review Monitoring enabled You can load any old reviews that you may have collected from customers and clients directly into your account, then […]
Category: Review Monitoring
How do I monitor a review site listing but hide the link from my landing page?
You may want to show and hide links at different times but keep them loaded in and monitored Toggle review site links on and off without deleting them by clicking the Check Mark () on their entry in Your Review Site Links. You can load an unlimited number of review site links into your review funnel landing page. […]
How do I CC review alert emails?
CC multiple recipients on review alerts Sends to account email by default Delete recipients by clicking the ‘X’ next to their name Navigate to Dashboard > Reviews > Monitor and Stream. Under Send Review Alerts for [Your Business] to, click the Add button. Type in the new email address. Click Add again to add another. To delete […]
How do I change my review alert settings?
Set the star rating threshold for review alerts Add or remove recipients of review alert emails Review alert emails are sent out whenever somebody has left you a review on any of the review sites that you are monitoring, as long as the rating meets a specific threshold. You can change this threshold, as well as who […]
Why are my old reviews showing up as new?
Some review sites filter reviews from certain users Reviews leave the filter as those users become more active or trustworthy There are several reasons why an old review may show up as new in our alerts. With Yelp, this happens frequently. Why? Yelp aggressively filters (i.e. hides) reviews from new and inactive users but […]
How do I show the Review Stream on my landing page?
Display your Review Stream at the bottom of your review funnel landing page Toggle on in Dashboard > Funnel > Content > Review Stream Not only can you embed your Review Stream on your website, but you can also display it right on your landing page. To display your Review Stream on your landing page, navigate to Dashboard […]
How do I add the Review Stream to my website?
Embed our Review Stream widget on your website to show visitors your latest and greatest reviews Copy and paste the provided code from the Widgets section When Review Monitoring is enabled, you’ll also have access to the Review Stream widget, an embeddable piece of code that allows you to display your latest and greatest reviews on your […]
My reviews aren’t being pulled in. Does my link require a separate URL for Review Monitoring?
Make sure you have included the correct URLs for Review Monitoring Add a separate review monitoring URL for added flexibility Review Monitoring requires the URL of the page where your reviews reside. For most review sites, this is the same as your main listing URL, but for some it is different. Why would you need […]
How do I add Review Monitoring to my profile?
Turn on Review Monitoring for your business Review Monitoring allows you: To see all of your reviews from across the web in one place To receive near real-time alerts whenever a new review is posted on any of your supported review site listings To stream your latest and greatest reviews to your website or on […]
How do I remove Review Monitoring from a profile?
Cancel your subscription to Review Monitoring and its additional features If you wish to remove Review Monitoring from one of your profiles, first ensure you have navigated to the profile you’d like to stop monitoring. Then, navigate to Dashboard > Reviews > Monitor and Stream. Directly under the above tab, click (Remove review monitoring for [your […]