How do I export my negative customer feedback submissions?

Export customer feedback via Dashboard > Reviews > Customer Feedback > Export to CSV To export all submissions collected via the customer feedback form, first go to Dashboard > Reviews > Customer Feedback. Click Export to CSV. You’ll be prompted to save the file to your computer. The final exported CSV will look something like this: The CSV contains […]

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Why are my outgoing emails showing me as “unknown sender”?

If your outgoing emails are displaying like this: …or otherwise strangely, it’s typically because you are including a comma in your sender name. When used in a sender name, commas and semicolons tend to cause display issues. This is because most email clients interpret commas and semicolons as the ‘dividing line’ between two email addresses. […]

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