If you’ve used the Review First layout or the Review Now button to collect reviews directly via your landing page (without first directing visitors to a third-party review site), you can export reviews collected to a .CSV spreadsheet.

Note: reviews collected directly via our platform belong to you. This functionality is not available for third-party reviews.

To export your directly collected reviews, go to Dashboard > Reviews > All Reviews. From the Limit to Reviews From dropdown menu, select (Direct).

limit reviews from

Click Export Reviews. Select a location on your computer to save the file. .CSV files are compatible with most spreadsheet software, including:

  • Microsoft Excel
  • OpenOffice
  • Google Sheets

The file will contain the following information:

  • date: the date and time the review was posted or added to the system
  • attribution: the name left by or given to the reviewer
  • rating: the star rating they gave
  • content: the full content of the review
  • snippet: the 200-character snippet that is included in the Review Stream
  • email_address: the email address left by the reviewer
  • ip_address: the IP address of the reviewer
  • response_status: displays the internal response status flag applied to the review, if there is one
  • notes: displays any notes attached to the response status flag