shortname is the portion of your landing page URL that appears after the domain name. You create a shortname when you create a new profile.

For example, in the URL

is the shortname.

Please note that a profile will still have a shortname even if you are hosting it on a dedicated domain or subdomain (e.g. or

You can find your profile’s shortname anytime by:

  • Going to Manage > Profiles
  • Locating your profile in the list (use the Search field if desired)
  • Looking in the shortname column