• Identify when a new user has logged into their portal for the first time

When a user you’ve created has logged in for the first time, you will be able to see it reflected in your user list.

Navigate to Manage > User Accounts. In your User List, look at the Last Login column.

This field will be blank for a user that has not set up their account. One their account has been set up, it will populate with the date and time they logged in. An invitation token is valid for two weeks.

To send another email reminder to set up a user account, click the blue Resend Invitation button (resend invitation button) in the Actions column next to their entry.