For more information, see What are segmenting layouts?
Category: Getting Started
I’m a legal professional / law firm. How can I get started?
What you should know first The legal field poses unique challenges when it comes to getting clients to write online reviews. The sensitive and personal nature of a law firm’s work makes it more difficult to encourage clients to speak out about their experience. It helps to look at generating reviews for your firm as both […]
I’m a medical or dental practice. How can I get started?
Please note: The HIPAA Privacy Rule regulates the use and disclosure of Protected Health Information (PHI) by medical service providers, among others. Like many user-operated online services, our platform gives you the tools for uploading, gathering and publishing information, and such tools can be used in both compliant and non-compliant ways. Healthcare providers should adopt […]
I’m a small brick-and-mortar business. How can I get more and better reviews on third-party sites?
This guide is intended for restaurants, retailers, and similar storefront businesses. It offers some step-by-step instructions for getting your landing page and review campaign up and running. 1) Find your major review site listings across the web. Once you’ve created your account and logged into your dashboard, automatically search and load in links for your business’ existing […]
I want to collect detailed customer feedback.
Requires: a customer survey hosted on a third-party site or an existing HTML-based survey form Use a direct link layout Use the ‘custom link’ button to connect to an outside survey form If you still want to ask happy customers for reviews, use a segmenting layout and add a custom contact form for unhappy customers […]
I want to collect testimonials for my website.
Review monitoring is strongly recommended for testimonial collection. Use the ‘Review First’ layout Add old testimonials manually Use Kiosk Mode at point of sale Add the review stream to your website Continue collecting testimonials with email drip campaigns and a link in your email signature If your campaign goal is to collect testimonials for your […]
How do I get the most out of my landing page?
Have specific campaign goals, e.g. “get more positive reviews on Google+” Use our suite of tools to bring traffic to your landing page Use review monitoring to facilitate a proactive approach to your customer relationships Our software aims to systematize and automate the review marketing and management process as much as possible — within the […]
How do I add another business / location / client / landing page to my account?
Click Add a Business at the top of the screen Confirm charges (if applicable) To add another landing page to your account, click Add a Business at the top of the screen. Note that you must have an extra seat available in your account to create a new landing page. Please note: If you have reached […]
How do I auto-share my reviews to social media?
Note: This feature requires review monitoring Send out reviews on demand or automatically to Facebook and Twitter Include review as an image, text, or both Our social sharing feature allows you to publish your latest and greatest reviews to your Facebook or Twitter pages automatically. Link your accounts First, make sure that you are logged into […]
How to change your review funnel landing page layout
For more information, see How do I change my review funnel layout?