Note: Review Monitoring is required for this feature

Performance reports display a series of metrics and analytics about your client’s online reputation over time using attractive charts and graphs. You can choose which sections you want to include in your report.

performance report reputation overview

The ‘Reputation Overview’ section displays cumulative star rating stats drawn from all monitored review sites.

performance report review volume

The Review Volume section shows a site-by-site breakdown of all of your existing reviews across all monitored sites.

performance report new reviews

Finally, the New Reviews section shows review activity over the time frame specified when the report was generated, with some cumulative stats and a site-by-site breakdown of where those reviews occurred, as well as snippets of all reviews received in the time frame.

To generate or schedule a performance report, navigate to Dashboard > Performance.