Use the Email/Text Activity tab to see what actions recipients have taken with your campaign emails Track opens, clicks, unsubscribes, and bounces Automatically unsubscribe recipients who have opened or clicked through an email or text message Activity is logged in the Email/Text Activity column. Opened means that the recipient opened the email, but did not click the link to the […]
Category: Automated Email Campaigns
How do I deactivate recipients who have opened, clicked, or clicked out to a review site from my campaign email or text message?
You can automatically deactivate any recipients that open, click, or complete the funnel via a review invite campaign email by going to Dashboard > Invites > Recipients > Email/Text Activity. From here, you have three different deactivation criteria you can choose from: Deactivate recipients on open?: Recipients will be deactivated after opening a campaign email or text Deactivate recipients […]
Is there an opt-in form I can use to collect customer email addresses for my drip campaign?
Note: This feature will only become visible after you have setup your email campaign. Yes – you can find our opt-in form at Dashboard > Invites > Invite & Opt-in Forms > Opt-in. This form also lives on its own URL – simply append your landing page URL with “/optin.” For example, if your landing […]
How can I avoid my drip campaign emails getting caught in spam filters?
Spam filter issues are notoriously complex and difficult to pinpoint. That said, we do periodically test email deliverability and monitor for systemic issues with our messages being flagged as spam (e.g. a black-listed IP sender address or similar) – and will address any that arise. There are many factors that determine whether a message gets flagged, many […]
What is the shared Invite Form and how do I use it?
The Invite Form is a password-protected portal that allows anybody in your or your clients’ organization to add recipients to your automated email drip or SMS campaigns Use this feature to allow clients to add their own recipients without creating a separate login The Invite Form allows anybody in your or your clients’ organization to upload CSV […]
How to export campaign data in a CSV
For more information, see How do I export my campaign data?
How to unblock a recipient email address
For more information, see How do I unblock an email address?
How to edit the content of an automated email
For more information, see How do I edit an email in my automated email sequence? and I’m new to HTML. How do I use it to customize my emails or landing page text?
How to add or delete an email from your automated email sequence
For more information, see How do I add another email to my sequence? and How do I delete an email from my automated email sequence?
Editing the ‘From’ name and ‘Reply-to’ fields of an automated email
For more information, see How do I edit an email in my automated email sequence?